Craftit Furniture
Privacy Policy
Effective date: May 15, 2025 · Last updated: May 15, 2025
Craftit Furniture ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at craftitfurniture.shop or place an order with us.
1. Information We Collect
Personal Information
When you place an order or create an account, we collect your name, email address, phone number, and shipping address.
Order Information
We collect details about the products you purchase, customization preferences, payment status, and delivery information.
Usage Information
We may collect information about how you interact with our website, including pages visited and actions taken, to improve our services.
2. How We Use Your Information
Order Processing
We use your information to process and fulfill your orders, communicate order updates, and coordinate delivery.
Customer Support
We use your contact details to respond to your inquiries, resolve issues, and provide after-sales support.
Service Improvement
We analyze usage patterns to improve our website, product offerings, and overall customer experience.
Email Notifications
We send transactional emails regarding your orders, including order confirmations, payment updates, and delivery notifications.
3. Information Sharing
We Do Not Sell Your Data
Craftit Furniture does not sell, trade, or rent your personal information to third parties for marketing purposes.
Service Providers
We share information with trusted service providers who assist in operating our website and business, including payment processors (PayMongo) and email services (Resend), under strict confidentiality agreements.
Legal Requirements
We may disclose your information when required by law or to protect the rights, safety, and property of Craftit Furniture and its customers.
4. Data Security
Security Measures
We implement industry-standard security measures to protect your personal information, including encrypted connections (HTTPS) and secure data storage through Supabase.
Payment Security
All payment transactions are processed through PayMongo, a PCI-compliant payment gateway. We do not store your full payment card details on our servers.
5. Cookies
Session Cookies
We use cookies to maintain your login session and remember your cart items. These are essential for the proper functioning of our website.
Analytics
We may use cookies to understand how visitors use our website so we can improve the user experience.
6. Your Rights
Access & Correction
You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
Deletion
You may request deletion of your personal data. Note that we may retain certain information as required by law or for legitimate business purposes.
Opt-Out
You may opt out of non-essential email communications by contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our website after changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at craftitfurniture@gmail.com or visit our website at craftitfurniture.shop.